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Working with Dr de Pontes

Thank you for considering booking an online consultation with me. I look forward to meeting you. If you are wanting a walk-in consultation at the clinic click here

Terms and Conditions of Working Together:



By booking a consultation with Dr. de Pontes you agree to the terms listed below.

Booking:
When booking your consultation please check you have chosen the right time zone. I am in GMT+2 so I may be working at different times than you expect.

Cancellations:
Please give 24 hours’ notice cancellation of your consultation. By your not canceling timeously it prevents another person from being helped. Cancellations with less than 24 hours notice will be charged for.

The Consultation:
The Consultation will take place at the time indicated. If you arrive late at the meeting, no extra time can be allotted as I need to prepare for my next patient. You will be charged the full consultation rate.

For video consultations you will send you a link to join the video meeting. If for any reason it does not work, we will find another way to communicate, so please check your emails before your consultation is about to begin.
I will ask you to fill out a questionnaire, which is an essential component of our first consultation and needs to be completed before we meet.

Contact Between Consultations:
This will be discussed at your consultation. You can give feedback via I might ask for email updates in-between consultations if needed.

Pharmacy:
I will send you a prescription for your remedies after our consultation. I will also send you a contact of where to purchase them. You can purchase the remedies from other sources if you have them.

Acute Consultations:
These consultations come up as your body begins to heal and the changing of medication can be required frequently.

Homeopathy alongside mainstream Healthcare:
Homeopathy works well alongside mainstream healthcare programs and medications. You will not be asked to come off medications during your treatment. You may be asked to go for additional health checks to see if your medications are still required.

Homeopathy is not instead of Accident and Emergency Care:
If you need emergency health care please contact your Doctor or Emergency Services.

Emergency Health Care:
I do not provide an emergency treatment. If you need emergency treatment please contact your local doctor or emergency services.

Confidentiality:
I will not share your details with anyone. I am registered with the Allied Health Services professions council SA. Please click through to my Terms of Trading for further information.

Emails:
When you book a consultation your email address will be added to my data base to provide you with appropriate information for your treatment, consultations, news and any courses I may offer.
You can unsubscribe from this list at any time.

The Consultation:
Everything discussed at each consultation is confidential and will not be discussed with anyone else unless I have your specific instruction to discuss your information with other health professionals.

Code of Conduct:
I abide by the Homeopathic Code of Ethics.

Technology:
I use Zoom, WhatsApp, Skype or Messenger for Video calls. I use email for contact between consultations.
Every precaution reasonably possible will be taken to ensure the privacy of your information, but it cannot be guaranteed across these technologies.

Payment:
I will send an invoice through to you after the consultation. You can choose whether to pay by card or by Bank Transfer. Please settle your invoice within 24 hours of your consultation.

Consultation Packages:

Discounts are available on prepaid packages
Please click here for details

Vouchers can be used to pay for treatment.
Purchase your voucher here

Privacy Policy
Click here to view privacy policy PRIVACY POLICY FOR WWW.DRDEPONTES.COM

Homeopathic Courses
I currently use Teachable to host my online homeopathic courses.
This programme stores your email and name so that you can access the course at any time after purchase. Your details are not shared with any other course provider or company.